love their work!!
Clear and simple. Exactly as designed and super efficient with the delivery system. Thanks for a great present and experience
I can not say enough GOOD about my experience with their service. After much research and looking for the nicest product at a reasonable price, I ordered my star map as a gift. I should've received the map in time to deliver it to my Goddaughter for her birthday. Unfortunately, as the date approached, it became apparent that I was not going to receive the map in time. I seems it was stuck in Chicago for many weeks. I emailed them and they provided me with the option for a refund or they would resend it via Fed Ex instead of Postal. We emailed back and forth several times and each time they were friendly and prompt in their response. I opted to have them resend me a new map as it was over a month since the original order. The next day I received a new tracking number with a delivery date. I also received notification that the first map was going to be delivered that day. feeling bad be sure I knew they had just sent a new map, I emailed them. They responded immediately to let me know not to worry that because it had been so long that there was no guarantee the map would be in good shape. " It was on them" The product arrived and I love it. I can't wait to give it to my Goddaughter.
Excellent, we received it exactly when promised. It came in good condition.
+ Printing quality + Helpfull emlpoyees ++ Sending new maps when the addtionals got lost in the mail. - Only contact via mail.
Hello! We apologize again for the first star map that got lost in the mail, but we are happy to hear that the second parcel got to you in time. Thank you for understanding. Kind regards, Online Star Map team